Service rules

Terms and Conditions

These terms define responsibilities, acceptable use and the relationship between Prennot, marketplace users and businesses using the platform.

Last updated: 31 August 2026 hello@maukastudio.com

Data controller

Company name
[to be provided]
Registered office
[to be provided]
Tax and VAT number
[to be provided]

1. Scope and acceptance

These Terms govern access to Prennot, the marketplace and the Account and Hub tools. By creating an account you confirm that you are at least 18, have legal capacity and accept the stated version. If acting for an organisation, you confirm that you are authorised to bind it.

2. Platform role

Prennot provides digital infrastructure for publishing catalogues, receiving enquiries and managing businesses. Unless expressly stated, it is not the seller, rental provider, dealer or agent for goods and services published by businesses. Prices, availability, descriptions, warranties, compliance and conclusion of a contract are the responsibility of the business publishing the offer.

Submitting an enquiry does not automatically conclude a sale, rental or booking. Transaction terms are agreed directly with the relevant business.

3. Accounts and security

  • provide accurate, complete and current information;
  • protect credentials and do not share a personal account;
  • promptly notify Prennot of suspected access;
  • you are responsible for actions by users and roles you authorise in your business;
  • do not circumvent limits, permissions or security controls.
  • if you choose Google sign-in, also comply with Google’s applicable terms; revoking Google authorisation does not automatically delete the Prennot account and, without another configured method, may prevent access.

4. Plans, payments and renewals

Features, limits, prices, taxes, duration and payment methods are shown before activation. Payment providers may apply their own terms. A plan remains subject to payment status and may be suspended for non-payment, subject to applicable notice and mandatory rights.

Trials, discounts and renewals are governed by the terms shown with the offer. Businesses purchasing for professional purposes act as business customers; mandatory consumer rights remain unaffected where they apply.

5. Content and licence

You retain ownership of uploaded content. You grant Prennot a non-exclusive licence, limited to the service term and technically necessary to host, transform, index, display and distribute content through enabled channels. You confirm that you hold all necessary rights and permissions, including for images, trade marks and personal data.

6. Acceptable use

  • do not publish unlawful, deceptive, discriminatory, counterfeit or rights-infringing content;
  • do not harvest data, send unsolicited messages, introduce malware or interfere with the service;
  • do not use marketplace data or content to train models, create competing databases or conduct bulk scraping without authorisation;
  • comply with consumer, tax, advertising, privacy and sector rules applying to your business and offers.

7. Moderation, suspension and termination

Prennot may remove content or restrict an account where reasonably necessary for security, breach of law or these Terms, third-party protection, non-payment or platform risk. Reasons and a means to challenge the measure will be provided where possible. Urgent measures may be immediate.

You may stop using the service and request account deletion, subject to retention duties and accrued amounts. Export data you need in good time; access features may end in accordance with the plan and applicable conditions.

8. Availability and changes

The service is provided with professional care but may undergo maintenance, updates or outages. Prennot may change features for security, compliance or technical development, while avoiding a material reduction of a paid service without notice or an appropriate remedy unless urgency or law requires otherwise.

9. Liability

Each party is responsible for foreseeable direct loss caused by its breach. To the extent permitted by law, Prennot is not liable for business content, conduct or contracts, or for indirect loss, lost profits or data loss avoidable through reasonable backups. Nothing excludes liability that cannot legally be limited, including fraud, gross negligence, personal injury and mandatory consumer rights.

10. Intellectual property

Prennot software, interface, marks, graphics and own content are protected. No licence is granted beyond the limited, revocable and non-transferable right to use the service under these Terms.

11. Governing law and disputes

Italian law applies without depriving consumers of mandatory protection in their country of residence. Consumers may use the courts designated by law; professional disputes are heard by the court specified in the commercial agreement or, otherwise, the court at the service provider’s domicile. Before proceedings, the parties are encouraged to seek a solution by emailing hello@maukastudio.com.

12. Changes and contact

Material changes are notified with proportionate notice. Where required, continued use will depend on accepting the new version. Questions about these Terms: hello@maukastudio.com.